terrapot

HOW IT WORKS

2. we design, you relax

Sit back and relax as we bring your pot to life! Here at terrapot, we put the utmost care and love into making sure that your order is perfect, as such our current processing time for this pot is 2 weeks (business days) + shipping.

plant pot gift

3. unbox happiness

As soon as we ship, you'll receive a Canada Post notification with your tracking number. Enjoy free expedited shipping to Canada and the US (usually 7-12 business days).

ABOUT US

terrapot was born out of my love for watching plants thrive. As a proud plant mama to over 35 green beauties, I believe that to have happy plants, you need to give them a happy home. Having experimented with pots of all materials, I found that terracotta consistently worked the best.

At terrapot, we combine the functionality of terracotta with beautiful, hand painted and custom designs to ensure your plants stay healthy and your home looks amazing.

Read more…

kate and moose

CUSTOMER LOVE

FEATURED IN

OFFICIAL PLANT LOVERS GIFT GUIDE 2020

BUSINESS SPOTLIGHT FEATURE

FAQs

If you have questions or require assistance, please don’t hesitate to reach out via the live chat in the bottom right-hand corner of the website. We typically respond quickly!

Of course! Just select the “custom planter” listing and input your message in the “order notes” box at checkout . We’ll follow up with you if we have any questions.

Of course, we love creating custom bulk orders! Just select the “custom planter” listing and input your message in the “order notes” box at checkout. 

We ship from Bradford, Ontario (just north of Toronto). Our usual estimated shipping times are:
– Canada & USA: 2 weeks
– International: 4-12 weeks

Expedited shipping to Canada and the US (usually 7-12 business days).

*Please note we cannot guarantee these delivery estimates, Canada Post anticipates minor shipping delays as they adapt to the ongoing Covid-19 situation.

Yes, we do! If you need your item asap, just upgrade to Xpresspost at checkout.

We gladly accept returns and exchanges.
 
Contact me within: 3 days of delivery
Return items back within: 7 days of delivery
Request a cancellation within:  24 hours of purchase
 
The following items can’t be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for custom or personalised orders.
 
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.